![]() Disable and re-enable the JAWS virtual cursor.If “Share Audio toggle button pressed, sharing audio” is not announced, you are not sharing audio. From a Collaborate session, press Tab to focus on the Share Audio button.If you are having issues with setting up your audio and video with JAWS, follow these steps: Select the View site information icon to the left of th e URL to view site information and see if anything is blocked.Make sure the session is in the Allow list. Open Chrome Preferences, select Advanced and Site Settings. ![]() ![]() Make sure your browser is a selected app for both the Camera and Microphone. If you are using macOS X 10.14 and higher, open your computer System Preferences and select Security & Privacy.You may need to refresh the page for the change to take effect. From the pop-up window, you can change devices or step through your device setup again to set the default devices. Select the audio/video icon in the URL bar to check the default audio and video settings.Does the browser have permission to access your camera and microphone?. ![]()
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